Y'all i hate poor customer service and for the past few days i have been dealing with the worst of the worst.
I was trying to change my auto bill pay on my Sprint account and could not log in. found out that they are changing over to a new system because of the merger with Nextel and so every customer has to register again (STRIKE 1).
After registering the stupid website "sprint.com" would not cooperate. basically i kept getting kicked out when i when to "bill pay." (STRIKE 2).
i called customer service for 3 days and no one could help me.. WHAT? i thought customer service was created to give customers....SERVICE. They were worthless.
So today i decided i was going to stay on the phone as long as it took to get them to cancel my auto bill pay. No joke...IT TOOK NEARLY TWO HOURS..multiple transfers to differnt departments, and let's not forget the "please stay on the line your call will be answered in approximately 15 minutes."
Tech support could not even help. infact tech support was trying to call other departments within Sprint and they were hanging up on her...hahahaha can you see why this experience was so ridiculous.
That was STRIKE 3 and i finally told the lady to forget it and we parted ways.
Anybody want to call for me next time?
Jermaine